How Successful Customer Engagement Drives Stronger Business Growth

A talk by Magith Noohukhan and Katie Shire-Engleman
Braze and Giant Eagle, Inc.

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About this talk

What is the secret weapon behind exceptional, enduring companies? Often, it is the quality of their customer engagement, encompassing the complete set of activities through which companies build direct relationships with their customers.

In this fireside chat, discover why brands who excel in customer engagement see higher customer lifetime value and lower customer acquisition costs, which result in long-term, capital-efficient business growth. Join our session as we discuss and get inspired by how top brands deliver meaningful messages across all relevant channels to drive stronger LTV, engagement, and revenue.

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